Which bank have you experience a worse customer service?

[Prime™]

Never liked BDO and Metrobank. Karamihan sa branches na pinupuntahan ko laging mabagal. Metrobank in particular is kinda old school.

I like BPI and Citibank. Both have machines you can use to make a deposit even on weekends and if you don't feel like going inside the bank to fill forms and all that jazz. They also have an iPhone app, so it works great for me. I'm sure the others have too, but I'm only speaking from personal knowledge of these two banks.

[sugunoy]

BPI, as in lahat talaga ng branch nila ang pangit ng waiting system nila. almost more than 1 hour palagi pila ko pag nagdedeposit. Mahaba na nga yung line/numbers isa or dalawa lang yung available na window. Hahaha

[monde8]

Wala na amor ko sa BDO because kahit na marami silang branches, sangkatutak na din naman ang tumatangkilik sa kanila kaya most of the time ay ang haba na din ng pila when you need to transact with their tellers. May instance na din na I was trying to get something resolved via their call center and the simple matter took me more than an hour on the phone and ang malupit pa dun eh hindi naman na resolbahan yung concern ko.

[tonistork]

BDO, especially mga branches nila sa mga malls. Andaming tao at haba ng pila at nakatayo ka pa.

Di tulad ng BPI o Metrobank na kahit madaming tao, may transaction number ka at nakaupo ka while waiting for your number to be flash on the screen/monitor.

[Marcus]

Bdo wala man lang upuan sa pila

[monde8]

Magandang punto din yung BDO walang upuan sa pila. In fairness sa ibang banks like PNB and RCBC na minsan natatagalan din ako sa pila, kahit matagal na naghihintay ay hindi ngawit sa pagtayo dahil may mga upuan sila para relak relak lang pag may time while waiting for your number to be called.

[pinoybyahero]

standard charter, I wont deal with this bank anymore promise!

[ThrashMetal]

Wala akong alam kung anong bangko ang matatawag na 'worst'.. di ko pa kasi sila nasusubukan yung iba. BPI at Chinabank palang ang nasusubukan ko.

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[glen1234s]

it is not the bank but the people working in the bank... lalo na dito sa pilipinas wala pong kaalam alam magpahalaga sa customer.
kaya ako pagnasapila ako tapos iisa lang ang nagtatrabaho na teller.. i go to the manager and ask her to do my transaction or find somebody to hasten the flow... i'll ask the manager in a loud enough voice so everybody in the queue can here and so can all other employees. I don't care, they earn by doing business with me so I demand service. So should all of you....

[Libra1969]

so far.  sa mga banks na napuntahan ko okay naman ang service nila at no bad experience.  for me ok naman ang BDO at Robinsons Bank.  Given na ang mahabang linya sa mga banks. umuusog naman ang linya.  Buti separate nila ang line for bills payment, single transaction, at multiple transactions.

[caligula]

I won't invest my money on a bank that will ask me to wait for an hour to transact an account. That is just totally unacceptable.

[eyeshield]

Which bank have you experienced a worse or bad  customer service?

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Thanks, would you recommend a bank who has the largest network of branches, so you will have a lot of options to do banking?

[tambayngmall]

sakin ang hindi magandang experience ko ay sa BDO lalo na yung mga provincial branches nila. one nagdeposit ako nun  ng pera ng company sa kanila cnabihan ako na i kailangan daw ung pera dapat pare pareha ung facing and i sort out ko daw ung old bills sa new bills. amf ang dami pa nmn nun. 

[theshepherd]

BDO.

Peace out!

[creepz_07]

Bdo