Which bank have you experience a worse customer service?

[activeuser]

Which bank have you experienced a worse or bad  customer service?

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[jamesbond]

(1+1) catch first your 2nd +K for this topic.... actually lahat naman ng banks have their downside in terms of services... its just a matter of location.. may mga location kasi na very toxic ang pasok ng pera, like binondo, caloocan, greenhills, malabon, divisoria, etc. ... so kapag nasundan mo yung mga valued clients nila eh talaga naman aabutin ng siyam-siyam dyan... we can not enforce our own will na ma-serve tayo agad-agad, we should also look upon the wellfare of the tellers, aba, mahirap din malusutan ng fake bills or ma-short sila... my advise is that we should try depositing on their other branches which are not usually loaded with clients like us via inter-branch banking... now, the proper way of gauging banks on their bad service is on how they assist us in our business and or consumer loan applications... how fast they grant it and are documentations/requirements have been acted upon, then we can now assess how terrible this bank is as compared to your other bank...

nasa Q & A section tayo ng interactive... palagay ko wrong board ito for this post... anyways, nice topic...

[activeuser]

Thanks Sir jamesbond, would you recommend a bank who has the largest network of branches, so you will have a lot of options to do banking?

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[jamesbond]

   first, i suggest that you make it a point to have at least two bank accounts on 2 different banks... this way you have more options and also more convenience... as the saying goes in local parlance, "don't put your eggs in one basket".... kapag nalaglag si basket na may lamang mga itlog eh hindi lahat mababasag... meaning may magsara mang isang bangko na kabilang ka eh hindi mawawala lahat ng pera mo...

now, kung talagang isang bangko lang ang choice mo, well, you have to consider convenience on your part.. as to which bank can give you more leeway in receiving and making your deposits/withdrawals...

right now, BDO caters a 7 day full banking hours up to 7:00pm sa mga SM Malls, their branches located aside from malls have 5 days only... ma-tao nga lang at worse nakatayo ka sa pila, hehehehe... okay na din ito for starters sa business, why? because you can fund your issued checks paid to your various obligations even in the evening and on weekends... as to quality, hmmm.... ok lang... hahahaha... lengya, mahirap mag-elaborate dito hahahaha...

if you dont need a 7 day banking needs, pinaka para sa akin na bank is BPI... this is where the elites park their deposits based on its well stabilized manner of handling their institution... kumbaga sa kotse eh Mercedes-Benz toh hahahaha...  iba kasi kapag nadidinig or nalalaman ng mga ka-transaction mo na account holder ka ng BPI, mataas ang pag-uri nila sa iyo... in terms of service? the best ito... 

if you dont like my above suggested banks to you, you should try naman the list of Top Ten banks in the Philippines today... at jan mo i-based naman ang preferred choice mo.. i dont have the current list right now for your much needed perusal but its worth looking up to...

[razorsharp]

matagal na ata akong di nakakapunta sa banko e. years and years na.

99% na ata ng transactions ko either sa ATM na or online nalang. sa sweldo, widro ng pera, deposito, etc etc.

[rage955]

Citibank. Ang daming promos pero late notice na. Then yung customer service nila iiwan ka ng iiwan sa line every question.

[charliehouse]

Wala naman akong problema sa mga bank transactions ko, ever since di na ako naging client ng ibang banks maintained na ang aking mga banking transactions ko sa BDO, BPI at Metro eh,

[jamesbond]

Wala naman akong problema sa mga bank transactions ko, ever since di na ako naging client ng ibang banks maintained na ang aking mga banking transactions ko sa BDO, BPI at Metro eh,

   yan ang dapat... 3 bangko... hehehe.. ayos ka sir charliehouse... sana di mo kami makalimutan sa pagyaman mo.. hahahaha...

[charliehouse]

  yan ang dapat... 3 bangko... hehehe.. ayos ka sir charliehouse... sana di mo kami makalimutan sa pagyaman mo.. hahahaha...

Haha sana nga sir kasi inis na inis na ako sa boss at trabaho ko kung mayaman lang sana ako matagal na akong nagquit at nagpakasarap sa buhay. haha

[j4kst0n3]

BPI is in the top of my list of banks with awful service.

Next is Metrobank.

RCBC is number 3.

BDO is marginally better than RCBC.

Rounding out my top 5 is Hongkong Bank.

The best banks in terms of people, system and service have all been taken over by the bigger banks.

I enjoyed banking with Far East Bank, IBank, and GE Money Bank.

These three have the best systems before. Sadly, the banks who took over their operations didn't implement their systems.




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[Katorse]

BPI specifically UN branch sinumpa ko yng bangkong yan papangit pa ng mga staff nila 

[charliehouse]

Sakin ok ako sa BPI naging classmate ko kasi yung manager kaya oks na oks.

[chinchin]

I would agree with most pf our pt members. BPI is on the top if customer service satisfaction, security and stability. Sa pag pila pa lng organized na, automated system. You don't have to wait long lines standing.


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[Aekhuban]

Bagong bukas na Mertobank. Need daw ng picture para makapagopen ng account. Pagbalik namin after pumunta ng bayan at magpapicture ng wife ko. Di kinuha yung picture na 2x2 pero nakapagopen at deposit na kami. Abala talaga. Tapos BDO sa kapitolyo. Mga bago na kasi nadoon. Humingi lang ng transaction kasi naiwan ung passbook. Magbayad muna daw P100 or P100/page. Not sure sa details nung payment. Dati naman sinusulat lang sa scratch pagkacheck sa computer.

[Mark Yap T.]

Iv'e in Landbank dito sa area namin, kasi inu una yung mga disabled person kahit ang aga ko pang nag pila, hapon na ang transaction ko huhuys, pero ok lang priority ang mga disabled